DropShip Pro Terms of Service

By creating an account, connecting a storefront, or placing an order through DropShip Pro, you agree to these Terms of Service. If you are entering this agreement on behalf of a company, you confirm you have authority to bind it.

You must be at least 18 years old and operating a lawful business. You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity that occurs under your account. Notify us at support@dropship-pro.com of any unauthorized use.

Paid plans are billed in advance monthly or annually and renew automatically until cancelled. Product costs and shipping fees are charged per order at the time the order is routed to a supplier. Failed payments may result in paused fulfillment after a 3-day grace period. Annual plans may be refunded pro rata if cancelled within 30 days of purchase; monthly fees are non-refundable once a billing period begins.

You set your own retail prices, publish your own store policies, and are the merchant of record for every sale you make. You are responsible for accurate product descriptions, honest shipping-time claims, applicable sales tax, customs declarations required of the seller, and first-line customer service to your buyers.

You may not use the platform to sell counterfeit, infringing, hazardous, age-restricted, weapon-related, prescription, or otherwise illegal goods, nor to make deceptive health, income, or delivery claims. You may not scrape the catalog, reverse engineer the platform, resell platform access, or interfere with its operation. Violations may result in immediate suspension.

DropShip Pro sources from independent third-party suppliers and inspects catalog products before listing them. We do not manufacture goods and make no warranty of merchantability or fitness beyond the supplier warranties described on each product page. Where a supplier fails to ship within the stated window, we re-route the order or credit the product cost to your wallet.

Defective, damaged, or materially incorrect items reported within 30 days of delivery with photographic evidence are eligible for a replacement or credit as set out in our Shipping Policy. Buyer's-remorse returns are handled under your own store policy and are your responsibility. Chargebacks initiated by your customers remain your financial responsibility.

The platform, its software, branding, and catalog content remain the property of DropShip Pro and its licensors. We grant you a limited, revocable, non-exclusive licence to use supplier product images and copy solely for marketing the products you list through our service. You retain all rights to your own trademarks, logos, and branding assets you upload for custom packaging.

We target 99.9% monthly uptime but do not guarantee uninterrupted service. Scheduled maintenance is announced in advance where practical. We are not liable for downtime caused by third-party platforms, carriers, or events outside our reasonable control.

To the maximum extent permitted by law, DropShip Pro is not liable for indirect, incidental, special, or consequential damages, including lost profits or lost advertising spend. Our aggregate liability arising from this agreement is limited to the greater of the fees you paid us in the three months preceding the claim or one hundred US dollars.

You agree to indemnify and hold harmless DropShip Pro, its officers, and employees from claims arising out of your product listings, marketing claims, store policies, tax obligations, or breach of these terms.

You may cancel at any time from your account settings. We may suspend or terminate accounts for breach of these terms, fraud, or non-payment. On termination, outstanding order obligations continue until fulfilled, and unused wallet balances are refunded within 30 days.

These terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules. Disputes are resolved in the state or federal courts of Travis County, Texas. Questions may be sent to support@dropship-pro.com or 123 E-Commerce Way, Suite 100, Austin, TX 78701.